Be Productive Using Microsoft Team – I’m speaking

Hi, I’m speaking again after the summer break. This time I’m speaking to NYC Enterprise Collaboration User Group. There is no fee to attend this event but you will need to register the event on meetup. Click the url below.

Businesses of all sizes are taking advantage of the convergence of cloud and mobile technology to enhance collaboration and productivity, accommodate different work styles, and reduce costs. Many companies now let employees work from anywhere, provide cloud-based productivity tools so those workers can communicate and collaborate more effectively, and encourage them to use their own devices for work.

In this presentation/discussion we will take a close look at the Team and how it can best fit for your day to day work.

Increase Productivity by Working Together in Microsoft Teams

Tuesday, Sep 5, 2017, 6:00 PM

Microsoft Office
11 Times Square New York, NY

55 Techies Attending

Businesses of all sizes are taking advantage of the convergence of cloud and mobile technology to enhance collaboration and productivity, accommodate different work styles, and reduce costs. Many companies now let employees work from anywhere, provide cloud-based productivity tools so those workers can communicate and collaborate more effectively, …

Check out this Meetup →


Microsoft Teams and Office Group Are Not Synced

Imagine a scenario that
You create Microsoft Team, which does the magic of offering full collaboration in no time (I super love it). Microsoft Team is based on Office 365 Group so it does get an email address like this

The beauty of this Group is that you can start sending the emails directly to this group and you can leverage Outlook App to start conversation with the members who are part of the Group. Yes I said GROUP and I didn’t say Team though I created Microsoft Team.

Yes this is what I’m trying to explain, Microsoft Team does not show the conversation which is done using the Group which was created by Team. To start the conversation you need to create a new Chanel, and then either use App or Desktop client or send email directly to that Channel to appear in the Conversation in that particular Team,,,, i know is sounds complicated 🙂 – Is there fix .. not now may I’m sure very soon. 


Read my previous blog post why this can (Microsoft Teams) be a No Go in a large enterprise


Microsoft Teams – Hello Microsoft Take It To Next Level

Microsoft Teams – Hello Microsoft Take It To Next Level

I will keep this post short and to the point because if you want know more about Microsoft Team you can search about it. I’m writing my experience about Microsoft Team which very minor issues but how it can go to the next level which is related to a BIGGER ISSUE and A PROBLEM.


So what about minor ones?

If you notice this is a taskbar in MacBook and you can there is email notification for outlook but all the way on the right corner there is Microsoft Team’s and it does not show me any notification whenever there is updated related to a chat or calendar invite or anything. It does not show any notification.

The OTHER minor issues it that, now you can see all your Office Group in the Outlook App on your mobile device (I’m using iOS) but all the management/administration feature such as Add/Remove the member I still can’t do that from the Outlook App and still dependent on Groups App, wish it were managed by the same Outlook App.


The MAJOR Issue

It may not be a major issue for so many of you but I can say this will not work in any large enterprise organization because it will be stuck to security and it may not be compliant. Here is the thing. If are using Microsoft Team in your tenant and you Tenant for example has primary domain name as , the channels in the team are mail enable and if you look at their smtp alias they are not the same as your tenant. I’m sure you know what I’m saying here. You channel conversation is routed via email using a different email route and email alias somewhere in the cloud and then coming back to your conversation history. Though your Microsoft Team is built on Office Group (a exchange mailbox) but your conversation are somewhere in the cloud and There is no information available on the that is a question. I’m sure Microsoft will address that and fix it soon.




My Talk At Microsoft Cloud (Azure & Office 365) | NYC User Group

This month I will be speaking at MS Cloud NYC User Group in NYC. Join me if you interested in learning about digital workplace and new tools for collaboration in Office 365. For more details checkout one of the following links




Eventbrite –

Last months event –







It is time to upgrade – End of life Exchange 2007

Exchange 2007 End of Life Roadmap

Do you know that April 11 2017 is the date when Exchange 2007 will no longer be supported by Microsoft.

If you haven’t already begun your migration from Exchange 2007 to Exchange 2016 or Office 365 now’s the time to start your planning.

What does End of Life mean?

Exchange Server, like almost all Microsoft products, has a support lifecycle during which we provide new features, bug fixes, security fixes, and so on. This lifecycle typically lasts for 10 years from the date of the product’s initial release, and the end of this lifecycle is known as the product’s End of Life. When Exchange 2007 reaches its End of Life on April 11, 2017, Microsoft will no longer provide:

  • Technical support for problems that may occur;
  • Bug fixes for issues that are discovered and that may impact the stability and usability of the server;
  • Security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches;
  • Time zone updates.

Your installation of Exchange 2007 will continue to run after this date. However, because of the changes listed above, we strongly recommend that you migrate from Exchange 2007 as soon as possible.

Benefits of upgrading to Exchange 2016

Simpler and Better Server Architecture – Single Server Role
Better Collaboration
Saving files to OneDrive for Business
Uploading a file to OneDrive for Business.
Most Recently Used lists populated with both local and online files.
Office 365 hybrid
Messaging policy and compliance
In-place Archiving, retention, and eDiscovery
Improved performance and scalability
Antimalware protection
Integration with SharePoint and Skype for Business

What are upgrade options?
#1-You can migrate to Office 365
#2- If you don’t want to migrate to cloud then you can upgrade to either Exchange 2010, Exchange 2013 or Exchange 2016.

I still have more questions, where do I get more details?
Follow this url –



Permanently Delete User from Office 365 – All You Need to Know


Microsoft Office 365 is an application suite which consists of various services & tools like MS Office Online, Exchange Online, Lync Online, etc. One of the most popular tool/ service is Exchange Online. The organizations use Outlook Web Access(OWA) as their web email client & prefer Exchange Online to manage all users’ email mailboxes. In case an employee has left the organization, we should first block their access & secure their data before we consider deleting their account permanently.

There are two ways to permanently delete user from Office 365, which are soft & hard deletion. When you soft delete a user from Office 365 using O365 control panel, they are saved in a recycle bin for 30 days. But after 30 days, the account gets hard deleted (purged), in simple words; the user mailbox gets deleted and cannot be recovered.

Recommended: Before moving forward with the deletion process, we should first backup Office 365 mailbox to keep records of the mailbox data.

Another way to hard delete / deactivate Office 365 user is by using PowerShell commands. To manage the accounts using PowerShell commands, all you need to do is go to the Azure AD (Active Directory).

We will discuss in detail about the method to permanently delete Office 365 mailbox in the following sections.

But first let’s take a look on some user queries on this issue.


Permanently Delete User from Office 365 : User Queries

The few issues or concerns of the users while they try to disable Office 365 email account are as mentioned below.


“Our organization had a user whose mailbox we had migrated to Exchange Online from On Premise. While this process was in progress, the user mailbox got some bug. And this forced us to regenerate the user’s on premise mailbox and transfer all the mails to that new account.

We managed to disable/ disconnect the user’s online mailbox but now we are unable to migrate the new user mailbox while the old mailbox is still there. So now my question is; how to permanently delete Office 365 mailbox so that we can migrate the new mailbox to Exchange Online(Office 365)?”


“I need to remove email account from Office 365. The user is now blacklisted from our organization. So being an IT admin, I am looking for a solution to permanently delete user from Office 365. One method that I am aware of is to wait for 30 days for the soft deleted emails to get deleted automatically from the recycle bin. Is there any other alternative that I am unaware of?


After looking at the user concerns, now let us discuss the scenarios/ cases where a user account can be permanently deleted from Office 365.


Hard Deleted Mailboxes : Deletion Scenarios

A hard-deleted user account is a mailbox that was deactivated/ removed in the following conditions:

  • If the user account is soft deleted, it is moved to the Recycle bin and stays there for 30 days. If the user has been soft-deleted for more than 30 days and the associated Azure AD (Active Directory) user has been hard-deleted. In this case, all mailbox data such as contacts, emails, calendars, and documents will be deleted forever.
  • If the soft deleted user account has been removed using the Remove-Mailbox -PermanentlyDelete cmdlet and parameter in EMS (Exchange Management Shell).
  • If the user account’s associated Azure AD user account has been hard-deleted in the Azure AD. The user account will now be soft deleted in O365/ Exchange Online. If within the retention time period of 30 days, a new Azure Active Directory(AD) user mailbox is created/ synchronized from the original on-premise recipient account with the same ArchiveGuid or ExchangeGuid, and that new account is licensed for Exchange Online, then this will hard delete the original user mailbox from Office 365. Every mailbox data will be lost and cannot be recovered.


Now, after discussing about the user issues & scenarios that disable Office 365 account; let us now explore various methods to permanently delete user from Office 365.


How to Permanently Delete Office 365 Mailbox?

There are various procedures to hard delete a user account in Exchange Online / Office 365. The methods are as follows:

  1. Soft Delete Using EMS & Wait for 30 Days

To remove the user mailbox, you need to have certain permissions.

When you remove an Exchange Online user account using the EMS (Exchange Management Shell), the relating O365 user is deactivated/ disconnected and it is also removed from the list of user mailboxes in the O365 admin center. The user account can still be recovered within 30 days, before the user account gets permanently deleted.


The following command is an example which removes/ disables an Exchange Online account and the corresponding Office 365 user mailbox for XYZ SSA.


Remove-Mailbox -Identity “XYZ SSA”


Note: You could wait for 30 days for hard deletion of the soft deleted account, or you could follow the below procedure to permanently delete Office 365 account.


  1. Permanently Delete Office 365 Account Using PowerShell

To hard delete the above user from Office 365, use the below mentioned command to delete the user mailbox for XYZ SSA from the Azure AD.


Step :1 Run the following command to connect to Azure AD. Enter the admin Username & Password of the Office 365 account.



Step :2  To check the list of all the deleted mailboxes present in the recycle bin, use the following command:

Get-MsolUser –ReturnDeletedUsers

Step :3 Delete email account from Office 365 using PowerShell commands as given below:

i) For Single Mailbox Deletion

Remove-MsolUser –UserPrincipalName [XYZ SSA] –RemoveFromRecycleBin –Force

ii) For Multiple Accounts Deletion

Get-MsolUser –MaxResults 25 -ReturnDeletedUsers | Remove-MsolUser –RemoveFromRecycleBin -Force

Step :4 You may again follow the Step :2 to verify the hard deletion of the mailbox. If the user account is not visible in the recycle bin, it means that the user mailbox is disabled permanently.



In this blog we have explored the two types of deletion of an Office 365 user, various user queries regarding deletion of an O365 user account, several hard deletion scenarios & how to permanently delete user from Office 365. Also it is recommended to first take backup of all user’s data before you remove/ deactivate Office 365 user mailbox.

NOTE: This article is posted AS IS from the original author

Tej Pratap Shukla (Dexter) –