My Talk At Microsoft Cloud (Azure & Office 365) | NYC User Group

This month I will be speaking at MS Cloud NYC User Group in NYC. Join me if you interested in learning about digital workplace and new tools for collaboration in Office 365. For more details checkout one of the following links




Eventbrite –

Last months event –







It is time to upgrade – End of life Exchange 2007

Exchange 2007 End of Life Roadmap

Do you know that April 11 2017 is the date when Exchange 2007 will no longer be supported by Microsoft.

If you haven’t already begun your migration from Exchange 2007 to Exchange 2016 or Office 365 now’s the time to start your planning.

What does End of Life mean?

Exchange Server, like almost all Microsoft products, has a support lifecycle during which we provide new features, bug fixes, security fixes, and so on. This lifecycle typically lasts for 10 years from the date of the product’s initial release, and the end of this lifecycle is known as the product’s End of Life. When Exchange 2007 reaches its End of Life on April 11, 2017, Microsoft will no longer provide:

  • Technical support for problems that may occur;
  • Bug fixes for issues that are discovered and that may impact the stability and usability of the server;
  • Security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches;
  • Time zone updates.

Your installation of Exchange 2007 will continue to run after this date. However, because of the changes listed above, we strongly recommend that you migrate from Exchange 2007 as soon as possible.

Benefits of upgrading to Exchange 2016

Simpler and Better Server Architecture – Single Server Role
Better Collaboration
Saving files to OneDrive for Business
Uploading a file to OneDrive for Business.
Most Recently Used lists populated with both local and online files.
Office 365 hybrid
Messaging policy and compliance
In-place Archiving, retention, and eDiscovery
Improved performance and scalability
Antimalware protection
Integration with SharePoint and Skype for Business

What are upgrade options?
#1-You can migrate to Office 365
#2- If you don’t want to migrate to cloud then you can upgrade to either Exchange 2010, Exchange 2013 or Exchange 2016.

I still have more questions, where do I get more details?
Follow this url –



Permanently Delete User from Office 365 – All You Need to Know


Microsoft Office 365 is an application suite which consists of various services & tools like MS Office Online, Exchange Online, Lync Online, etc. One of the most popular tool/ service is Exchange Online. The organizations use Outlook Web Access(OWA) as their web email client & prefer Exchange Online to manage all users’ email mailboxes. In case an employee has left the organization, we should first block their access & secure their data before we consider deleting their account permanently.

There are two ways to permanently delete user from Office 365, which are soft & hard deletion. When you soft delete a user from Office 365 using O365 control panel, they are saved in a recycle bin for 30 days. But after 30 days, the account gets hard deleted (purged), in simple words; the user mailbox gets deleted and cannot be recovered.

Recommended: Before moving forward with the deletion process, we should first backup Office 365 mailbox to keep records of the mailbox data.

Another way to hard delete / deactivate Office 365 user is by using PowerShell commands. To manage the accounts using PowerShell commands, all you need to do is go to the Azure AD (Active Directory).

We will discuss in detail about the method to permanently delete Office 365 mailbox in the following sections.

But first let’s take a look on some user queries on this issue.


Permanently Delete User from Office 365 : User Queries

The few issues or concerns of the users while they try to disable Office 365 email account are as mentioned below.


“Our organization had a user whose mailbox we had migrated to Exchange Online from On Premise. While this process was in progress, the user mailbox got some bug. And this forced us to regenerate the user’s on premise mailbox and transfer all the mails to that new account.

We managed to disable/ disconnect the user’s online mailbox but now we are unable to migrate the new user mailbox while the old mailbox is still there. So now my question is; how to permanently delete Office 365 mailbox so that we can migrate the new mailbox to Exchange Online(Office 365)?”


“I need to remove email account from Office 365. The user is now blacklisted from our organization. So being an IT admin, I am looking for a solution to permanently delete user from Office 365. One method that I am aware of is to wait for 30 days for the soft deleted emails to get deleted automatically from the recycle bin. Is there any other alternative that I am unaware of?


After looking at the user concerns, now let us discuss the scenarios/ cases where a user account can be permanently deleted from Office 365.


Hard Deleted Mailboxes : Deletion Scenarios

A hard-deleted user account is a mailbox that was deactivated/ removed in the following conditions:

  • If the user account is soft deleted, it is moved to the Recycle bin and stays there for 30 days. If the user has been soft-deleted for more than 30 days and the associated Azure AD (Active Directory) user has been hard-deleted. In this case, all mailbox data such as contacts, emails, calendars, and documents will be deleted forever.
  • If the soft deleted user account has been removed using the Remove-Mailbox -PermanentlyDelete cmdlet and parameter in EMS (Exchange Management Shell).
  • If the user account’s associated Azure AD user account has been hard-deleted in the Azure AD. The user account will now be soft deleted in O365/ Exchange Online. If within the retention time period of 30 days, a new Azure Active Directory(AD) user mailbox is created/ synchronized from the original on-premise recipient account with the same ArchiveGuid or ExchangeGuid, and that new account is licensed for Exchange Online, then this will hard delete the original user mailbox from Office 365. Every mailbox data will be lost and cannot be recovered.


Now, after discussing about the user issues & scenarios that disable Office 365 account; let us now explore various methods to permanently delete user from Office 365.


How to Permanently Delete Office 365 Mailbox?

There are various procedures to hard delete a user account in Exchange Online / Office 365. The methods are as follows:

  1. Soft Delete Using EMS & Wait for 30 Days

To remove the user mailbox, you need to have certain permissions.

When you remove an Exchange Online user account using the EMS (Exchange Management Shell), the relating O365 user is deactivated/ disconnected and it is also removed from the list of user mailboxes in the O365 admin center. The user account can still be recovered within 30 days, before the user account gets permanently deleted.


The following command is an example which removes/ disables an Exchange Online account and the corresponding Office 365 user mailbox for XYZ SSA.


Remove-Mailbox -Identity “XYZ SSA”


Note: You could wait for 30 days for hard deletion of the soft deleted account, or you could follow the below procedure to permanently delete Office 365 account.


  1. Permanently Delete Office 365 Account Using PowerShell

To hard delete the above user from Office 365, use the below mentioned command to delete the user mailbox for XYZ SSA from the Azure AD.


Step :1 Run the following command to connect to Azure AD. Enter the admin Username & Password of the Office 365 account.



Step :2  To check the list of all the deleted mailboxes present in the recycle bin, use the following command:

Get-MsolUser –ReturnDeletedUsers

Step :3 Delete email account from Office 365 using PowerShell commands as given below:

i) For Single Mailbox Deletion

Remove-MsolUser –UserPrincipalName [XYZ SSA] –RemoveFromRecycleBin –Force

ii) For Multiple Accounts Deletion

Get-MsolUser –MaxResults 25 -ReturnDeletedUsers | Remove-MsolUser –RemoveFromRecycleBin -Force

Step :4 You may again follow the Step :2 to verify the hard deletion of the mailbox. If the user account is not visible in the recycle bin, it means that the user mailbox is disabled permanently.



In this blog we have explored the two types of deletion of an Office 365 user, various user queries regarding deletion of an O365 user account, several hard deletion scenarios & how to permanently delete user from Office 365. Also it is recommended to first take backup of all user’s data before you remove/ deactivate Office 365 user mailbox.

NOTE: This article is posted AS IS from the original author

Tej Pratap Shukla (Dexter) –





#MSiGnite 2016 Post Keynote Day2 Sessions

The day 2 has just started and I’m going post more blog post but short post and it will cover the highlight to give you (readers) the idea what’s going here 🙂

The first session i attended was on Collaboration with Office 365. 
Speaker – Kady Dundas – and Dan Holmes

This Office 365 sessions explained how can an organization be more effective and productive leveraging features such as Office 365 Group/OutlookYammer, Smart File Attachment using OD4b. One of the most use case of Office 365 Group v/s Distribution Group where Distribution Groups members email back and forth and there no conversation history other than the mailboxes of the distribution group members and users end up using really all in some cases. Also a tedious task if someone new joins the team, Office 365 Group solves that issue.

Office 365 groups were also covered #Millennial , where these groups can be leveraged for contractor and Millennial , since Millennial like social networking and Office 365 are work very well with Yammer too.  Office 365 Group can be configured Public and Private.

Smart attachment of a document using OD4B, Document co-authring and Chat feature in the document (possible with Skype) and Sharepoint Dashboard were also the part of this session. I’m not sure if this event is going to be repeated and if not then watch a recorded session

Collaboration with Microsoft Office 365


Removing Add-ins from Outlook in Office 365 – 3rd Party Data Sharing and your corporate network

Saturday, April 29th 2017

In my last post I’ve talked about installing the 3rd party Add-ins in Outlook for Office 365. As I said there are many Add-ins from embedding google search into Word, printing email as a PDF etc. I’m more concerned about Add-ins in #Outlook because you don’t what these 3rd party reads your data , I mean your email data unless you read each 3rd part’s privacy terms and condition. So if you are concerned about security like me or dealing with a an enterprise environment then these add-ins may not work you. some of them will such as Bing , Google but printing email as print etc may not work.

So I’ll walk through here removing these add-ins

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If you notice that Uber add-ins is not there.


Announcing Exchange ActiveSync version 16.1

Saturday, April 29th 2017

Microsoft Exchange has just announced support for EAS Protocol version 16.1 on their blog.

They have introduced three new major capabilities

  1. Improved Keyword Search – Get quicker, more relevant results when searching your inbox. Clients can now perform Keyword Query Language searches (from, to, subject, etc.) by using the new Find command.
  2. Propose New Time – Users have asked for the ability to propose a new time for a meeting while on the go, and we have added full support for new time proposals in EAS 16.1.
  3. Account-Only Remote Wipe – Administrators can now request clients using EAS 16.1 to wipe only Exchange data from a user’s device.

Customers with their mailbox in Office 365 can take advantage of these new features when their favorite EAS client is updated.

How do you know your mailbox is supported with the new EAS Protocol?

As an end user, how can you tell if your mailbox is enabled for EAS version 16.1? The simplest way is to run an “Exchange ActiveSync” test at and look for version 16.1 listed as one of the supported protocol versions (MS-ASProtocolVersions header in the OPTIONS command response) in the test results. Note that you need a valid Office 365 email address and password in order to run that test, and the results are specific to that mailbox only (not the entire tenant).

Checking EAS Version using Exchange Remote Connectivity Analyzer

Office 365


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If you see here (above), it show that the my mailbox has the EAS 16.1 version.

How to Check EAS 16.1 on you Mobile Device? 

In my case I’m using iPhone 6.0, and the app below shows that these capabilities are available.

Office 365


Outlook APP

If you only OWA APP for Exchange is capable of doing these new feature. Outlook App and iOS default Exchange and Outlook can’t perform these features. I believe #Apple will have to support it. But i wonder why only one OWA APP is supporting EAS 16.1 and why not Outlook APP.

Office 365

Photo 5

In my opinion it would have been  perfect if it supports the native client on iOS which dominate most of the mobile market. I’m not sure about Windows Phone and Android Phones. I believe Apple will get it fixed while I still have to hear from someone if these new capabilities are possible on Windows Phone.

Microsoft Blog URL for EAS 16.1 

And this is how you can also verify your EAS Version of you mailbox using Office 365 Admin Panel